“JD” is the owner of a small business in Gulfgate that been there for 20 years or more. He was prompt, courteous, knowledgeable. The bad news was that we needed a new unit to replace the builders’ cheap one, after six years. Now we have one that is guaranteed for ten. I had taken the old one apart myself, and watched as JD went through the steps to verify that it couldn’t be used anymore. What a difference!