We have purchased two vacuum cleaners from JD…and as the first reviewer says, he is incredibly knowledgeable about every one of his products. We had a bad experience with another vacuum repair shop shortly after we moved to Sarasota, so when we decided to purchase a new machine we went to see JD, even though it’s a bit of a long drive for us. He is very thorough and takes the time to listen so he can recommend the right vacuum for you. We would never consider going to anyone else…we highly recommend them!!!